Growth Machine may collect and use your personal information to deliver our services, inform you of opportunities, and provide support, as described below.

Personal Information You Voluntarily Provide to Us

We mainly collect personal information directly from you when you first enquire about or engage our services, or when you interact with our website. Other ways we may collect personal information include: when you conduct a transaction with us or our affiliates; when we collect payment or billing information in support of a transaction; when you elect to receive information from us; when you purchase access to one of our products, services, or courses; or when you participate in an activity hosted by us.

We do not collect the personal information of your clients. That data remains in your systems and under your control. Where we access or process your client data in the course of delivering our services, we do so only as your data processor and in accordance with your instructions. This distinction is especially important when working with EU data subjects, as referred to below.

The types of personal information we may collect vary depending on the services you use, but typically include your full name, email address, postal address, phone number, location data, details of your interactions with us, billing information, and other information you voluntarily provide.

When you provide information through our website, we may also collect any additional personal information you upload to your account or share with us, which may include your image, voice, or video.

Information Received from Other Sources

We may also collect personal information that is provided, posted, or uploaded by users to any of our social media pages. We do not control the content posted to these platforms, so you should carefully consider whether you wish to share personal information in these spaces and tailor your content accordingly. Please review the relevant social media privacy policies before engaging:

Instagram: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect

Facebook: https://www.facebook.com/about/basics/privacy-principles

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=d_checkpoint_lg_consumerLogin_ft_privacy_policy

We may also receive information about you from publicly available sources, business databases, or third-party services, and combine this with the information we already hold. This helps us improve our records, identify new clients, and deliver services that may be of interest to you. For example, we may use Google Workspace or similar platforms, which may link your Google or social media profiles with other information we hold.

Google: https://support.google.com/googlecloud/answer/6056650

Where you are not an existing customer and we have collected your information from a third party, we will obtain your consent before contacting you if required by Australian law or by the law of the country in which you are located.

Our website may also contain links to other sites. If you share information with a third party (for example, by clicking their link), this Privacy Policy does not apply to them. You should review their privacy policies before providing your personal information.

Our website may allow you to post comments or participate in forums. Please note that any information you disclose publicly may be collected and used by others. Growth Machine is not responsible for any actions or policies of third parties who collect information that users choose to disclose on public forums. Any content you post on our website remains subject to our Terms and Conditions.

Automatically Collected Data

As you interact on our website, we may collect information about the device you used to access our site, and visits to one or more other websites (automatically collected data) through cookies, web beacons and other technologies, Internet Protocol address (IP address) tracking/URL tracking, and other tools (collectively referred to as “tracking technologies”). The types of automatically collected data collected on our website using tracking technologies include the search terms you used, new or returning user information, browser information, device type, operating system, internet service provider, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, and ads viewed. Please see the Tracking Technologies section below.

How We Use Information

We use the personal data we collect from you (unless otherwise restricted by law) to:

● Start and maintain your relationship with Growth Machine. EU Data Subjects - This use is necessary for the performance of the contract between you and us.

● Provide support to you or for other services you have purchased from us or through our website, including operational communications about updates or changes in our services. EU Data Subjects - This use is necessary for the performance of the contract between you and us.

● Respond directly to your information requests or other inquiries. EU Data Subjects - This use is necessary to respond to or action your request.

Marketing

We also use your contact details to deliver information that we think may be of interest to you. If you do not wish to receive marketing materials, or emails from Growth Machine you can tell us your preferences by contacting us using our details provided to you below. You may also unsubscribe from mailing lists or any registrations directly on our website.

Where required by the applicable law (for example, if you are an EU Data Subject), we will send you marketing information or notifications only with your consent, which was given at the time you provided us with the personal data. If you do not provide us with your consent to the processing of your Personal Data for this purpose, we will not send you this information, (please refer to the EU Data Subjects section below for information on your rights).

With your permission, we may also use the information you provide to us as a testimonial in any of our promotional materials.

Additionally, we may feature testimonials shared by you on our website. We do this with your permission and have royalty free licence to do so. We may use the information you provide to us in our marketing and advertising, including but not limited to on our website, social media pages and/or blog sites.

Communications

If you communicate with us via email, using our web forms, or any other form of communication, we may keep the communication and the information it contains. We may use the information for business purposes, including responding to your inquiry, notifying you of any related opportunities, and other marketing purposes (please read the Marketing section above for more information on our marketing practices and how to opt out or unsubscribe).

URL and IP Address

We collect information about your IP addresses and your utilisation of our website, to help us improve our website to better suit your needs. We may use information about your IP address to help diagnose problems with our server, administer our website, analyse trends, track visitor movements, and gather information that assists us in identifying your preferences, as well as other visitor preferences. We also may use your IP address to enhance our security and investigate an actual or potential security incident.

For EU Data Subjects, the way we use your information is necessary for our legitimate interests in understanding how our website and our services are being used by you, to improve your experience and ensure network and information security. For more information about what we mean by legitimate interests, and when we may process personal data for our legitimate interests, please see the EU Data Subjects section below.

Anonymised & Aggregated Data

We may also compile, anonymise and/or aggregate your personal data and other information collected about you, as described in this Privacy Policy. We may also use such anonymised and/or aggregated data for our business purposes. This includes disclosing anonymous or aggregated data to our affiliates, service providers, advertisers and/or other third parties for marketing or promotional purposes. This aggregate information does not identify you and we may keep this information indefinitely.

For EU Data Subjects, this use of anonymised and/or aggregated data is necessary for our legitimate interests in understanding how to improve the services we offer.

Service Data

Our contract with you governs our relationship with you, so any information we receive about you during this process, will only be used for the purposes of performing the services you agreed with us.